Frequently Asked Questions
Shipping FAQs
Do you offer shipping?
Yes, we offer delivery to anywhere in South Africa at a standard rate of R80.
We also offer the option to collect.
Free shipping is available for orders above R650.
See our Shipping Policy for more info.
What is the delivery method used?
How long does it take to deliver?
It generally takes 2-5 working days, it all depends on the area where you are based.
We are based in Johannesburg so delivery in Johannesburg and surrounding areas can take anywhere from 2-3 working days.
Any other areas could take anywhere from 2-5 working days.
See our Shipping Policy for more info.
Sizing FAQs
What size are your Sox?
Our Sox are only available in large at the moment.
A large generally fits any shoe sizes between sizes 6 and 12.
Due to the materials used and the construction of the sock, it may also fit a size 5.
What if my Sox don't fit?
You may return the sock within 14 days for a refund or store credit subject to certain criteria.
Please see our Return Policy for more info.
Product FAQs
What materials are your Sox made of?
Our Sox are locally manufactured using locally sourced materials.
They are made from a blend of Nylon and Polyester.
How does your product compare to other brands?
- Our Sox are soft and durable
- They have a Y-Shape heel, which provides a better fit.
- They come standard with a padded Heel and Toe.
- They have a breathable upper mesh.
- They are seamless. Making them last longer.
How should I care for my Sox?
1. Wash Sox before use
2. Machine wash in cold or 40Ā°C/104Ā°F water
3. Do not iron or bleach
4. Sox are tumble dryer friendly
Returns FAQs
What is your Returns Policy?
You may return the sock within 14 days for a refund or store credit subject to certain criteria.
Please see our Return Policy for more info.
When can I expect my refund?
You will get your return within 14 days of the return.
Please see our Return Policy for more info.
Other FAQs
What payment options are available?
We accept card payments through Peach Payments.
You can als do an Instant-EFT through Peach Payments.
Alternatively you can split the payment up into 4 interest free payments using Payflex.
Do you make Custom Sox?
Yes we do. We make fully customizable Sox for any occassion.
Visit our Custom Sox page for my info.
Are your products only available online?
Our Sox are also available at Pilots n Plane at Wonderboom and Rand Airport.
They are also available at 43 Air School, Pilot shop.
Can't find an answer to your questions? Visit our Contact Us page, and we will get back to you ASAP.
