Shipping policy
The Flying Sox (Pty) Ltd only offers local shipping, which covers areas within South Africa. International shipping is unfortunately not available yet.
FREE SHIPPING ON ORDERS OF R700 OR MORE!
Delivery Fees
The Flying Sox charges shipping and delivery fees on all orders that are less than R700.00 (Seven Hundred Rand) per single order. All shipping and delivery will be charged at a flat rate of R99.00 (Ninety-Nine Rand) for all deliveries in South Africa.
Currently, we make use of Fastway Couriers. However, in order to always try and provide the cheapest and or quickest services, we reserve the right to change suppliers and or delivery fees based on our preferred third-party suppliers when it comes to any delivery services within South Africa.
While making use of Fastway Couriers, the expected delivery time on all sock orders is roughly between 2-5 (two to five) working days, which may vary depending on delivery location.
The estimated time of arrival on most packages, based on the ‘Hubs’ of South Africa can be expected by:
- Johannesburg and surrounds: 2-3 (two to three) working days
- Main Centers: 2-5 (two to five) working days
- Regional Areas, outside of Johannesburg: 3-5 (three to five) working days.
As soon as your order is collected from our warehouse, we will contact you via email and send you the delivery details as well as a tracking number that can be used on Fastway Couriers website to track your order. Alternatively, the below link can be used:
https://www.fastway.co.za/our-services/track-your-parcel
Collection or pick up option:
Customers also have the option to collect their orders directly from our premises at no additional charge.
Collection Address:
33 Karee Crescent
Thornhill Estate
Lethabong
Gauteng
South Africa
Orders selected for collection will be prepared and customers will be notified via email once their order is ready for collection. Please wait for confirmation before arriving to collect your order.
Collections are available by prior arrangement only during designated collection hours. Customers may be required to provide proof of purchase or order confirmation when collecting their order.
How to Contact Us
If you have any queries about this Policy; or you need further information about our selected delivery method or supplier; please contact us at the contact details listed on our website.